Terms & Conditions

Booking is essential and your voucher code must be quoted at the time of booking. The original voucher must be presented on arrival (no photocopies or screenshots will be accepted). An alternative method of payment will be required if you do not pre-book or present the original voucher.

The unique voucher code can be redeemed once only. Gift vouchers are non-refundable and non-transferable. Gift vouchers cannot be exchanged for other products or for cash. No change will be given. Entire value must be used in one visit. Cannot be applied to existing bookings. It is the responsibility of the purchaser and recipient to ensure that this unique voucher code is not disclosed to others. Product descriptions are subject to change. Our normal reservation and cancellation policies apply. 

Validity / Expiry 

Most standard vouchers have a 12 month validity period to enable you plenty of time to use them. Some vouchers may have shorter validity periods. Expiry date is clearly listed on the voucher preview when purchasing each voucher, and on the recipients digital or printed voucher. Vouchers cannot be used after the expiry date under any circumstances.